A new Amazon SES account starts in a sandbox. In the sandbox you can send only to verified addresses (or the SES mailbox simulator), at a low daily and per-second limit. To email real customers you must ask AWS for production access.

• A verified domain in SES. AWS says verifying a domain first tends to speed up approval.
• A working website and a clear idea of what you send.

1. Open the SES console in your region. The sandbox is set per region.
2. Choose Account dashboard.
3. In the sandbox warning banner choose View Get set up page, then Request production access.
4. Fill in the fields above and choose Submit request.
5. Wait. AWS says it replies within 96 hours at first. It may ask for more details.

VisionScaper sends marketing email on behalf of contractors. Say that. Describe how contacts agree to receive email and how unsubscribes work. VisionScaper adds an unsubscribe link and a one-click unsubscribe header to each marketing message, and records unsubscribes.

• While you wait, test with verified recipient addresses or the mailbox simulator.
• You cannot edit the request after submitting until the review is done.
• The sandbox limits AWS lists today are AWS’s and can change.

• Request denied. Add detail about consent and bounce handling and apply again.
• Still limited after approval. Check that you changed the right region and that the account dashboard no longer shows the sandbox banner.

• AWS, request production access: https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html (read 2026-10-15)

• Get your Amazon SES access key, secret key and region
• Verify your domain in Amazon SES
• Amazon SES SMTP credentials versus API keys