Line items, discounts and custom fields

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Line items, discounts and custom fields

Add services and lines, apply a discount, and add notes, custom fields and terms to one invoice.

Everything here is set inside the New invoice window (or when you open an invoice).

Lines

Each line has:

  • Item or service, Quantity, Rate, and an amount that is quantity times rate.
  • Unit (for example “hr” or “sq ft”), if the Unit column is switched on in Invoice design.
  • Service date, if the Date column is switched on.
  • Details (optional), a note shown under the line.
  • Taxable, a box that only appears when a sales tax rate is set.

Use the ↑ button to move a line up and the × button to remove one. If you remove every line, a blank one comes back.

Add service

Tap 🧩 Add service to use one of your service templates, or copy lines from a previous job or quote.

  • A template line shows a small note such as “template v2”.
  • If the template has a billing frequency, the Repeats setting fills in for you.
  • If the template has no default price, you are told to enter the rate.
  • Lines copied from a quote come in with no amount. Enter the amounts for the invoice.

Discount

Under the lines, set Discount: type a number and choose $ or %. Add a Discount label such as “Loyal customer discount”. The discount shows on the invoice and cuts the taxable amount in proportion.

Custom fields, notes and terms

Open ➕ Custom fields, notes, payment instructions & terms:

  • Custom fields: tap + Add a field (PO number, job site, work order…). Give a label and a value.
  • Notes: anything the customer should know.
  • How to pay: for example who to make checks out to.
  • Terms: payment terms.
  • Thank-you message.

Leave a box empty and your default from Invoice design is used. The default shows as grey text in the box.

Tips

  • Put the PO number in a custom field if a business customer asks for one.
  • Keep line names short. Put the long text in Details.
  • A custom field you want on every invoice belongs in Settings, not here. See “Design your invoice”.

If something goes wrong

  • The Taxable box is missing. Set Sales tax % above it first.
  • Totals look off. A percent discount takes a share of the subtotal. A dollar discount can never be more than the subtotal.
  • A section does not show for the customer. Check that it is switched on in Invoice design.

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