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Help Center › Invoices & payments › Create an invoice
Create an invoice
Step by step: start a new invoice, pick the customer and type, add lines, and save it as a draft.
This article takes you from a blank form to a saved draft. Sending is a separate step: see “Send an invoice”.
Before you start
- The customer must already be in your Customers list. You cannot save an invoice without one.
- If you want customers to pay online, connect Stripe first. See “Connect your Stripe account”.
Steps
- In the Hub, open Invoices, then tap New invoice. A window called New invoice opens. On the right is a live preview.
- Under Customer, start typing the customer’s name, phone or address. Pick them from the list. Their email and phone show under the box.
- Choose a Type: Deposit, Progress, Final, Recurring / maintenance or Other.
- Type a Title, for example “Spring clean-up – final payment”.
- Check the Invoice date and the Due date. The due date starts from your default number of days. You can tap a quick chip to change it. See “Due dates and terms”.
- Under Lines, fill in the first line: Item or service, Quantity and Rate. Add more with + Add line. See “Line items, discounts and fields”.
- Check the totals under the lines. They show Subtotal, Discount (if any), Tax (if any) and Total.
- Tap Save draft.
The invoice now appears in your list with the status Draft.
Starting from a quote
If an invoice belongs to a quote, the customer box is locked to that quote’s customer. Invoices made from a quote also count against the quote total. The code will not let the invoices for one quote add up to more than the quote total plus signed change orders.
Tips
- Watch the live preview while you type. It is drawn by the server and matches the real page.
- Leave Details blank on a line unless you want a note printed under it.
- Use Save draft often. A draft can be changed freely.
- A line with no name is ignored when you save.
If something goes wrong
- “Choose the customer (type their name and pick it from the list).” You typed a name but did not pick it. Tap the match in the dropdown.
- Nothing shows in the preview. The preview is optional and can fail quietly. Save the draft and reopen it.
- The form is greyed out. Paid and voided invoices are read only. You can still copy the link or print them.