Quick replies are short answers you use again and again, like “I can come out on Thursday.” You save them once and insert them in any conversation.

1. Go to Settings → Quick replies in the Contractor Hub.
2. You see a text box for each reply. Two examples are filled in the first time:
   – “Hi {customer_first_name}, thanks for the details! I can come out to look at the property on [day] between [time] — does that work for you?”
   – “Thanks {customer_first_name}! I’ll have your quote ready within two business days.”
3. Edit them, or click + Add a quick reply for a new box.
4. Use the trash icon to remove one.
5. Click Save quick replies. Empty boxes are dropped when you save.
6. In a conversation, tap ⚡ to drop a quick reply into your message.

Write {customer_first_name} where you want the customer’s first name. It fills in automatically. Replace any [day] or [time] bracket by hand before you send. Brackets are not filled in for you.

VisionScaper has two lists of short answers:

They are separate. Add each where you use it.

The screen shows a usage bar and a lock note if quick replies are not in your plan. Plan assignments are placeholders, not approved.

• Keep each reply under about 160 characters if it will go out as a text.
• Write replies that sound like you, then edit a word or two before you send.

• You do not see ⚡: it appears in conversations you can reply to, and quick replies need a Pro plan (placeholder).
• A reply saved blank: empty text is removed on save.

• Use the Messages inbox
• Two-way text conversations
• Edit message templates and alerts