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Help Center › Admin screens, field by field › Contractor statuses and the emails they trigger
Contractor statuses and the emails they trigger
What Pending, Approved, Suspended and Rejected mean and which emails are sent.
On this page
Screen: Settings → VisionScaper Contractors.
Statuses
| Status | How it gets set | Email sent |
|---|---|---|
| Pending | Shown for new applications (sorted first). | None from this screen. |
| Approved | You click Approve. | Subject “You’re approved as a VisionScaper contractor”, telling them to open the Contractor Hub. |
| Suspended | You click Suspend. | No email; in-app note “Your contractor account status changed: suspended.” |
| Rejected | You click Reject. | Subject “Your VisionScaper contractor application”, saying you cannot approve the business now and inviting a reply. |
The email goes to the application email if valid, otherwise to the contractor’s WordPress account email.
Steps
- Click the status button you want.
- Confirm “Saved.” appears.
- If you rejected someone, be ready for a reply to your site’s sending address.
Tips
- Emails are sent with WordPress mail; make sure your site can send email.
- The email text is fixed in code; there is no field to edit it.
If something goes wrong
- No email arrived: check spam and your site’s email setup.