Messaging settings: Safety section

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Messaging settings: Safety section

Every field in the Safety section: kill switch, approval requirements, message hiding, retention and monthly caps.

Find it in WordPress under Settings → VisionScaper Messaging. Only WordPress users who can manage site options (administrators) see it. This section holds the site-wide brakes on texting and emailing.

Fields

Field (exact label) What it does for VisionScaper What to enter and example Default / notes
Stop all texts and emails on this site (kill switch) kill When ticked, every message is blocked with the reason “Messaging is switched off on this site”. A setting in the site’s code file can also force this on. Tick to stop everything. Untick to resume. Off
Only let a business text after its “Get ready to text” details are approved require_registration Texts from a business are blocked (“Texting isn’t approved yet”) until its status is approved. Tick if carriers require registration. Off
Only let a business send marketing email after the sender passes the email check require_email_check Marketing email from a business is blocked until it has run the email check and passed. The check looks for SPF, DKIM and DMARC records on the sending domain. Tick to require it. Off
Hide phone numbers and email addresses inside saved messages redact New messages are saved with emails shown as [email] and phone numbers as [phone]. It does not change old messages. Tick to turn on. Off
Keep conversations for (days, 0 = forever) retention_days A daily job deletes saved messages and notes older than this. Delivery-event records are cleared after 30 days regardless. Whole number, for example 90. 90. 0 keeps forever
Most texts per business per month (0 = no limit) hard_cap_sms Once a business has sent this many texts in the current month (UTC), more are blocked: “The monthly limit for texts has been reached”. Whole number. 0 (no cap)
Most emails per business per month (0 = no limit) hard_cap_email Same for email. Whole number. 0 (no cap)

Steps

  1. Decide whether you want approvals required. Turn on Only let a business text after… only after you are ready to approve businesses (see messaging-text-approvals), or nobody can text.
  2. Set retention to match what you tell customers.
  3. Enter caps only if you want a hard ceiling.
  4. Press Save and wait for “Saved.”

Tips

  • The kill switch is the fastest way to stop a mistake.
  • A business also has its own do-not-contact list. A customer who asked to stop is blocked whatever you set here.

If something goes wrong

  • Businesses report “Texting isn’t approved yet”: untick the requirement or approve them.
  • Messages stopped suddenly: check the kill switch and the caps first.

Steps to save and confirm

  1. Fill in only the boxes you need. Secret boxes always show empty after saving.
  2. Scroll to the bottom and press Save.
  3. A green notice that says “Saved.” appears at the top. That is the only confirmation the page gives.
  4. Boxes for keys show “saved – leave blank to keep” in grey once a value is stored.

Note: a blank key box means “keep what is saved”. You cannot erase a saved key by emptying the box (not verified in code that any other way exists). To replace a key, type the new one.

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