Help Center
New to VisionScaper?
Start here
Help Center › Admin screens, field by field › AI Receptionist settings: Privacy and safety
AI Receptionist settings: Privacy and safety
The retention, number-hiding and kill switch fields on the AI Receptionist settings page.
On this page
On Settings → VisionScaper AI Receptionist, the Privacy and safety section controls how long call records are kept and lets you stop all calling. Only administrators see it.
Fields
| Field (exact label) | What it does for VisionScaper | What to enter and example | Default / notes |
|---|---|---|---|
Keep transcripts and recording links for (days; 0 = forever) retention_days |
A daily job blanks the transcript, recording link and intake details of calls older than this. The call record itself stays. | Whole number of days. | 90. 0 keeps forever |
Hide phone numbers and emails in saved transcripts redact |
When on, phone numbers and emails are hidden in newly saved transcripts. (Exact masking text not verified.) | Tick On. | Off |
Kill switch kill |
“Stop all AI Receptionist calling and campaigns on this site now”. Nothing is dialled, campaigns do not run, and calls are refused with “The AI Receptionist is switched off site-wide.” A setting in the site’s code can also force this. | Tick to stop. Untick to resume. | Off |
Steps
- Set the retention you tell customers.
- Tick On to hide numbers and emails if you want it.
- Tick the kill switch only in an emergency.
- Press Save Changes and wait for “Saved.”
Tips
- The assistant always tells callers it is an AI. No setting removes that rule.
If something goes wrong
- Calls will not start: untick the kill switch, then check keys and limits.
- Old transcripts are still there: the purge runs daily, not at once.