An AI receptionist for landscaping companies
A voice agent answers your business line when you are on a mower, collects what the caller needs, books a visit and passes emergencies to a person.
It always tells callers it is an AI. You choose the voice service and the limits.
What the AI receptionist does on a call
Answers and collects
It greets the caller with your wording and collects the details you chose, such as name, address and service.
Books a visit
It can book a visit and records it against the caller.
Hands off emergencies
Urgent words you list send the call to a person right away.
Leaves you a record
Each call has a summary, what was collected, a recording link and a transcript.
It says it is an AI, and only answers from your list
The agent tells callers it is an AI and never claims to be a person. If someone asks, it says it is your business’s AI assistant and offers a real person.
It answers questions only from the list you write under Answers it can give. You can enter price ranges it may mention, but it never gives a binding price. You also set the greeting, personality and a recording notice. Because it speaks from your approved list, you decide what it can promise.
We make no claim about how well any engine handles accents, noise or tricky callers. Test with your own phone before it takes real calls.
Booking a visit and handing off emergencies
- Set your hours Enter hours for each day and choose what happens after hours: still answer, take a message, or pass the call to your phone.
- Say what it collects Choose the fields to ask every caller and the urgent words that trigger a handover.
- Name the emergency number Turn on passing emergencies to a person right away and enter the number to use.
- Review the calls The Calls tab shows badges such as Needs a callback, Emergency, and Visit booked, with buttons to call back, open the customer and mark a callback done.
Voice services you can choose
| Part | Choices | Notes |
|---|---|---|
| Voice-agent engine | Retell AI, Vapi, Bland | Retell AI is the default and recommended; Vapi suits advanced setups; Bland is built for high-volume outbound calling |
| Voice layer | ElevenLabs, Cartesia, Deepgram | ElevenLabs is the default |
| Phone carrier | Twilio, Telnyx | Twilio is the default |
Transcripts, privacy and the kill switch
You choose how many days to keep transcripts and recording links, or keep them forever, and you can hide phone numbers and emails in saved transcripts. One kill switch stops all AI Receptionist calling and campaigns at once, and a Pause button turns the assistant off for your business.
Outbound calling campaigns, such as past customers or appointment reminders, only call people with permission on file who are not on the do-not-call list, inside your calling hours. The do-not-call list is shared with texting and email. Call recording laws vary by state; set a recording notice and check the rules that apply to you. This page is not legal advice.
Setup in six steps
- Your business Name, phone, time zone and hours.
- Services, area and prices What you offer, where you work and price ranges it may mention.
- Voice and name Pick a name, a voice and speed, and click Hear it for a sample.
- What it says Greeting, personality, AI notice and the Answers it can give.
- What to collect and when to hand over Fields, urgent words and the emergency number.
- Test call and go live Choose the number it answers, then Call me to test and click Go live.
What you need first
Setup needs your own provider keys. The site administrator creates accounts with the services you choose and pastes the keys into the AI Receptionist settings page, along with webhook addresses. Per-minute prices, margins and limits are set by the site owner, and included minutes depend on your plan, so see the pricing page. To keep your business number, forward unanswered calls to the assistant’s number or port the number with your phone company. Porting is not done in VisionScaper.
Texting is separate. If you also want to text customers, US carriers require separate registration for business texting, which is not part of this setup.
Calls and callers are saved in your customer records, booked visits land in booked visits on the calendar, and developers can use the API and webhooks.
Questions about the AI receptionist
Yes. It tells callers it is an AI and never claims to be a person.
It can mention only the price ranges you enter and never gives a binding price.
Yes, by forwarding unanswered calls to its number or porting your number with your phone company.
Pause the assistant, or ask the site administrator to use the kill switch to stop all calling.
No. If it is not in your plan, the screen says so. See the pricing page.
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