34 articles

• The VisionScaper phone app: what it does
  What the iPhone and Android app is for, who sees what, what works offline, and what the site owner must do to get it built.
• Signing in to the phone app and managing signed-in phones
  How phone sign-in works, how long it lasts, how to sign out a lost phone, and what the notification switches do.
• The crew app: My day, Time and Messages
  What a crew member or crew leader sees on the phone, how job status buttons work, and who they can message.
• Tasks, reports and weather on the phone
  Add, assign and finish tasks from the phone, run the phone reports with drill-down and CSV, and see the weather.
• Customers, schedule and dispatch on the phone
  Search customers, add leads with a duplicate check, view the calendar, dispatch and reschedule jobs, and plan a route from the phone.
• Quotes, invoices, payments and expenses on the phone
  Start a quote on site, send quotes and invoices, record payments received, add expenses, and use the get-paid tools.
• Customer messages, field triggers and voice notes on the phone
  Approve the messages your automations prepare, set field triggers, and dictate job notes with optional AI summaries.
• My Projects: quotes, hires, invoices and reviews
  How a homeowner follows a job in My Projects: sign quotes, see appointments, pay invoices, share property details and leave a review.
• My Calendar and Messages for homeowners
  See every appointment contractors book with you, confirm or ask for a new time, subscribe in your own calendar, and use Messages.
• Find a Local Contractor and Request quotes
  Search contractors near you, add several to one request, answer the guided brief, and send it for quotes.
• The Inspiration Board
  Save pictures, plants, materials, styles and designs you love, then run AI Style Analysis to find your style.
• The VisionScaper Browser: browsing and sharing designs
  Browse community designs, search and filter them, share your own design or ask for ideas, and what the privacy check means.
• Ratings, comments, follows, friends and messages in the community
  How to like, star-rate, comment, report, follow, friend, block and message other members.
• Points, levels, badges, titles and rewards
  How members earn points, climb levels, win badges, pick a name style and title, and trade points for AI credits or storage.
• Community moderation and settings (for the site owner)
  Turn the community on, tune reports and points, review hidden posts, ban members and give bonus points.
• AI credits, storage packs and the shop
  How free and bought AI credits work, how online storage works, and how the site owner sets up the Stripe-powered shop.
• Customer accounts and sign-in
  How homeowners create an account, sign in with email, Google or Facebook, reset a password and delete their account.
• View as customer: try a customer's plan
  An admin-only tester that shows the Contractor Hub as a customer on any plan or billing state would see it, without charging anything.
• The Plans admin page: billing, trials and failed payments
  Turn contractor billing on, set up Stripe, shape the trial and the failed-payment steps, edit plans, and manage each contractor's subscription.
• The Entitlements admin page
  See and edit which features each plan includes, give one account an exception, open a catch-up window, and read the audit log and refusals.
• The Contractors admin page: approve, suspend or reject
  Review contractor applications, check licence and insurance, and approve, suspend or reject each business.
• The Appearance admin page: site look and emergency reset
  What the Appearance page shows, how themes and layouts inherit, what locks do, and the four emergency buttons.
• The Terms admin page: edit your Terms of Service
  Where the Terms page comes from, how to edit the text, what happens when you save, and how acceptance is recorded.
• The Customer Records admin page (contractor-only records)
  Look up a customer's contractor-only records by email or phone, and mark a record Disputed, Active or Removed.
• FAQ: accounts and privacy
  Eight quick answers about customer accounts, saved designs, passwords, social sign-in, deleting an account and what is public.
• FAQ: designs, photos and AI
  Seven quick answers about the camera, scale, growth slider, stretched materials, undo, aerial views and AI credits.
• FAQ: plans, billing and payments
  Eight quick answers about trials, failed payments, data safety, plan changes, bought credits, customer payments and prices.
• FAQ: messages, texts and email
  Seven quick answers about who can message whom, text rules and quiet hours, STOP, links, limits, spam folders and muting.
• Glossary of VisionScaper terms
  Plain-language meanings of the words you meet in the designer, the Contractor Hub, the phone app, the shop and the admin pages.
• What's new in versions 2.45 to 2.51
  A plain-language summary of the designer changes in the most recent releases, from the changelog.
• Keyboard and gesture cheat sheet
  Every verified shortcut, mouse action and touch gesture in the designer on one page.
• Troubleshooting: blank studio, camera not working, caching and minify
  Fix a studio that stays blank, a camera that will not open, and caching or minify plugins that break the designer.
• Troubleshooting: REST errors and Stripe webhooks not received
  Find why app calls fail with REST errors, and why Stripe payments or subscriptions are not registering.
• Troubleshooting: texts not sending and emails going to spam
  Work through why texts are not sent or received, and why emails land in spam or never arrive.